Terms and Conditions

Last updated: September 26, 2026

SMS Terms

When You book an appointment with Meteor Rank through the booking form on our Website and opt in to receive SMS messages, we will send You text messages from a standard phone number. These include appointment confirmations, appointment reminders, service notifications, and promotional messages.

Consent to receive SMS messages is not a condition of any purchase.

You can cancel the SMS service at any time by replying "STOP" to any message from us. After You send "STOP," we will send one SMS confirming that You have been unsubscribed. After that, You will no longer receive SMS messages from us. To rejoin, sign up again the same way You did initially, and we will resume sending SMS messages to You.

If You experience issues with the messaging program, reply "HELP" for assistance, or contact us at [email protected].

Message frequency varies. Message and data rates may apply to messages we send to You and messages You send to us. For questions about Your text or data plan, contact Your wireless provider.

Carriers are not liable for delayed or undelivered messages.

Interpretation and Definitions

Interpretation

Words with a capitalized first letter have the meanings defined below. These definitions have the same meaning whether they appear in singular or plural.

Definitions

For the purposes of these Terms and Conditions:

• Company (referred to as "the Company," "We," "Us," or "Our" in this Agreement) refers to Meteor Rank LLC.
• Country refers to: Delaware, United States.
• Device means any device that can access the Website, such as a computer, cellphone, or tablet.
• Deliverables means any work product We provide to You as part of the Services, including websites, templates, and documents.
• Feedback means feedback, ideas, or suggestions You send regarding the features or performance of our Website or Services.
• Order means a request by You to purchase Services from Us, whether as a one-time purchase or a Subscription.
• Services refers to the marketing services the Company offers to businesses, including Google review management, local search ranking, and website design and development, as described on the Website or in a quote, proposal, or agreement with You.
• Subscription means Services billed on a recurring monthly basis.
• Terms and Conditions (also referred to as "Terms") means these Terms and Conditions, which form the entire agreement between You and the Company regarding the use of the Website and Services.
• Website refers to Meteor Rank, accessible from meteorrank.com.
• You means the individual accessing or using the Website or Services, or the company or other legal entity on whose behalf that individual is acting, as applicable.

Acknowledgement

These Terms govern Your use of the Website and Services and form the agreement between You and the Company. They set out the rights and obligations of everyone who visits the Website or purchases Services.

By accessing the Website or purchasing Services, You agree to be bound by these Terms. If You disagree with any part of these Terms, You may not use the Website or Services.

You represent that You are over the age of 18. The Company does not permit anyone under 18 to use the Website or Services.

Your use of the Website and Services is also subject to the Company's Privacy Policy, which describes how We collect, use, and disclose Your personal information and explains Your privacy rights. Please read Our Privacy Policy carefully before using the Website or Services.

Purchasing Services

By placing an Order for Services, You warrant that You are legally capable of entering into binding contracts.

Your Information

When You place an Order, We may ask for information including Your name, email address, phone number, credit or debit card number, card expiration date, and billing address.

You represent and warrant that: (i) You have the legal right to use any card or payment method You use for an Order; and (ii) the information You provide is true, correct, and complete.

By submitting this information, You authorize Us to share it with Our third-party payment processor for the purpose of completing Your Order.

Order Refusal

We reserve the right to refuse or cancel an Order at any time, including for reasons such as:

• Availability of the Services
• Errors in the description or pricing of the Services
• Errors in Your Order
• Suspected fraud or an unauthorized or illegal transaction

If We cancel an Order before work begins, We will refund any amount You paid for it.

Payments

Payments are processed securely by Stripe. We accept all major credit and debit cards. We do not store Your full card details on Our servers.

Cards are subject to validation checks and authorization by Your card issuer. If We do not receive the required authorization, We are not liable for any delay in or failure to provide the Services.

One-Time Payments

Some Services are sold for a single, one-time payment, as stated at the time of purchase.

Subscriptions

Most Services are sold as monthly Subscriptions. By purchasing a Subscription, You authorize Us to charge Your payment method automatically once a month, on the same day of the month as Your first payment, until You cancel. The price and billing frequency are shown to You before You pay.

When You subscribe, We will email You a confirmation with Your Subscription terms and instructions on how to cancel. After every monthly charge, You will receive an email receipt that also includes cancellation instructions.

If a recurring payment fails, We may retry the charge and may pause or suspend the Services until payment is received.

Cancellations and Refunds

To cancel a Subscription or a one-time Order, email Us at [email protected].

Subscriptions

You may cancel Your Subscription at any time by emailing Us before Your next billing date. Your cancellation takes effect on the date We receive Your request, and You will not be charged for any billing period that starts after that date. If You are charged after We receive Your cancellation request, We will refund that charge in full.

We will confirm Your cancellation by email within 1 to 3 business days.

Payments already charged for a billing period are non-refundable. After You cancel, You will continue to receive the Services until the end of the billing period You have already paid for.

One-Time Payments

You may cancel a one-time Order and receive a full refund only if work on that Order has not yet started (for example, before We begin building Your website). Once work has started, one-time payments are non-refundable.

Approved refunds are issued to the original payment method.

Non-Refundable Items

The following are non-refundable once they have been delivered or made available to You:

• Templates
• Documents provided for one-time viewing

Billing Questions and Disputes

If You believe You were charged in error or have any concern about a charge, please email Us at [email protected] before contacting Your bank or card issuer. We respond to all billing questions within 1 to 3 business days and will work with You in good faith to resolve the issue, including refunding any charge made in error.

This does not limit any rights You have with Your bank or card issuer.

Pricing Changes

We may change the prices of Our Services at any time. The price of a one-time Order is fixed once We accept that Order.

For Subscriptions, We will notify You by email at least 30 days before a price change takes effect. The new price will apply from Your first billing date after that notice period. If You do not agree to the new price, You may cancel Your Subscription as described above before it takes effect.

Availability, Errors and Inaccuracies

We regularly update the Services and information on Our Website. Information about Our Services may occasionally be inaccurate, incomplete, or out of date, and We may experience delays in updating it on the Website or in Our advertising.

We do not guarantee the accuracy or completeness of any information on the Website, including prices, descriptions, and availability. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Intellectual Property

The Website and its original content, features, and functionality are and will remain the exclusive property of the Company and its licensors. The Website is protected by copyright, trademark, and other laws of the United States and other countries.

Our trademarks and trade dress may not be used in connection with any product or service without the Company's prior written consent.

Your Feedback to Us

You assign all rights, title, and interest in any Feedback You provide to the Company. If that assignment is ineffective for any reason, You grant the Company a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, disclose, sub-license, distribute, modify, and exploit that Feedback without restriction.

Links to Other Websites

Our Website may contain links to third-party websites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You agree that the Company is not responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with Your use of or reliance on any such content, goods, or services.

We strongly advise You to read the terms and privacy policies of any third-party websites You visit.

Termination

We may suspend or terminate Your access to the Website or Services immediately, without prior notice or liability, for any reason, including if You breach these Terms.

Upon termination, Your right to use the Website and Services ends immediately. To end Your Services, cancel as described in the Cancellations and Refunds section.

Limitation of Liability

Notwithstanding any damages You might incur, the entire liability of the Company and its suppliers under any provision of these Terms, and Your exclusive remedy, is limited to the amount You actually paid to the Company, or 100 USD if You have not purchased any Services.

To the maximum extent permitted by law, the Company and its suppliers are not liable for any special, incidental, indirect, or consequential damages, including loss of profits, loss of data, business interruption, personal injury, or loss of privacy, arising out of or related to the use of or inability to use the Website or Services, even if the Company has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or the limitation of liability for incidental or consequential damages, so some of the above limitations may not apply to You. In those states, each party's liability is limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Website and Services are provided "AS IS" and "AS AVAILABLE," with all faults and defects, without warranty of any kind. To the maximum extent permitted by law, the Company, on its own behalf and on behalf of its affiliates, licensors, and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Without limiting the foregoing, the Company makes no warranty that the Website or Services will meet Your requirements, achieve any intended results, be compatible with any other software or systems, operate without interruption, or be error-free, or that any errors will be corrected. The Company makes no warranty that the Website, its servers, or emails sent by or on behalf of the Company are free of viruses or other harmful components.

Some jurisdictions do not allow the exclusion of certain warranties or limitations on consumer rights, so some or all of the above may not apply to You. In that case, these exclusions and limitations apply to the greatest extent enforceable under applicable law.

Governing Law

The laws of the State of Delaware, United States, excluding its conflict of law rules, govern these Terms and Your use of the Website and Services. Your use of the Website may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Website or Services, You agree to first try to resolve it informally by contacting the Company.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country subject to a United States government embargo or designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, it will be changed and interpreted to accomplish its objectives to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Waiver

Except as provided in these Terms, failing to exercise a right or require performance of an obligation does not affect a party's ability to do so later, and waiving a breach does not waive any later breach.

Changes to These Terms and Conditions

We may modify or replace these Terms at any time at Our sole discretion. If a change is material, We will make reasonable efforts to give at least 30 days' notice before the new Terms take effect. What counts as a material change is determined at Our sole discretion.

By continuing to use the Website or Services after the revised Terms take effect, You agree to be bound by them. If You do not agree to the new Terms, please stop using the Website and Services.

Contact Us

If You have any questions about these Terms and Conditions, contact Meteor Rank LLC by email at [email protected]. We respond to all inquiries within 1 to 3 business days.