Privacy Policy

Last updated: September 26, 2026

Meteor Rank LLC ("Meteor Rank," "we," "our," or "us") respects the privacy of everyone who visits meteorrank.com or uses our services. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights You have.

By using the Website or our Services, You agree to the collection and use of information as described in this Privacy Policy. We do not sell Your personal information.

SMS Messaging Privacy

You opt in to SMS messages by completing the booking form on our Website, entering Your phone number, and checking the SMS consent checkbox. The checkbox is optional and is not pre-checked. Consent to receive SMS messages is not a condition of any purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors that support our services, such as customer service and our SMS delivery providers. All other categories of sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You can opt out at any time by replying STOP. Reply HELP for help. See our Terms and Conditions for full SMS terms.

Definitions

Words with a capitalized first letter have the meanings below, whether singular or plural.

• Company ("we," "us," or "our") refers to Meteor Rank LLC, a Delaware limited liability company.
• Cookies are small files placed on Your device by a website, used for purposes such as remembering Your activity on that website.
• Device means any device that can access the Website, such as a computer, cellphone, or tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Services refers to the marketing services we provide to businesses, including Google review management, local search ranking, and website design and development.
• Service Provider means any company or person that processes data on our behalf, such as to host the Website, send messages, process payments, or analyze how the Website is used.
• Usage Data refers to data collected automatically when You use the Website, such as the pages You visit and how long You stay.
• Website refers to meteorrank.com.
• You means the individual using the Website or Services, or the company or other legal entity on whose behalf that individual is acting.

Information We Collect

Information You Give Us

When You fill out our booking form or contact us, we collect:

• First and last name
• Email address
• Phone number
• Address, city, state, and ZIP code

When You pay for our Services, Your card details are entered directly into Stripe, our payment processor. We do not see or store Your full card number.

Usage Data

When You visit the Website, we and our Service Providers automatically collect Usage Data. This may include Your IP address, browser type and version, device type, operating system, the pages You visit, the time and date of Your visit, time spent on pages, clicks and scrolling, and other diagnostic data.

Access to Your Business Accounts

To provide our Services, a client may grant us user permissions to their business accounts, such as their Google Business Profile or website. The account owner controls this access and can remove it at any time. We do not ask for account passwords.

We use this access only to perform the Services the client has requested. Any information we can see through these accounts, including information about the client's own customers, is used only for that purpose and is never sold or used for our own marketing.

Cookies and Tracking Technologies

We and our Service Providers use Cookies, pixels, tags, and similar technologies to operate the Website, understand how visitors use it, and measure and improve our advertising. Cookies may be session Cookies, which are deleted when You close Your browser, or persistent Cookies, which remain on Your Device until they expire or You delete them.

We use the following types of Cookies:

• Essential Cookies keep the Website and our booking form working and help prevent fraud and spam.
• Analytics Cookies help us understand how visitors find and use the Website, such as which pages are visited and how long visitors stay.
• Advertising Cookies help us show our ads to people who have visited the Website and measure how well our ads perform.

You can set Your browser to refuse Cookies or to alert You when Cookies are being sent. If You block Cookies, some parts of the Website may not work properly.

Google Analytics

We use Google Analytics, a web analytics service provided by Google, to understand how visitors use the Website. Google Analytics uses Cookies to collect information such as the pages You visit, how long You stay, and how You arrived at the Website. To learn how Google uses this data, visit How Google uses information from sites or apps that use our services. You can opt out by installing the Google Analytics opt-out browser add-on.

Microsoft Clarity

We use Microsoft Clarity to understand how visitors interact with the Website. Clarity captures information such as mouse movements, clicks, scrolling, and how pages display, and may create heatmaps and session replays. Clarity uses Cookies, and the data is collected and processed by Microsoft. Microsoft may also collect or receive Personal Data from the Website to provide Microsoft Advertising and its other services. We set Clarity to mask sensitive information You type into forms. For more information, see the Microsoft Privacy Statement.

Advertising Pixels

We use the Google tag (for Google Ads) and the Meta Pixel (for ads on Facebook and Instagram). These tools let us show ads to people who have visited the Website and measure the results of our ad campaigns. See the Advertising section below for how to opt out.

How We Use Your Information

We use the information we collect to:

• Provide our Services: book and manage appointments, deliver the work You purchased, and carry out our agreement with You.
• Process payments: charge one-time and subscription payments and send receipts through Stripe.
• Communicate with You: send appointment confirmations, reminders, and service updates by email and, if You opted in, by SMS.
• Send marketing: send news and offers about our Services by email, and by SMS if You opted in. You can opt out at any time.
• Advertise: show our ads to people who have visited the Website and measure how our ads perform.
• Improve the Website: analyze how visitors use the Website and fix problems.
• Protect our business: prevent fraud, enforce our Terms and Conditions, and comply with the law.
• Business transfers: if we are involved in a merger, sale, or transfer of assets, Your information may be transferred as part of that transaction. We will notify You before Your information becomes subject to a different privacy policy.

How We Share Your Information

We do not sell Your personal information. We share it only with the Service Providers who help us run our business, and only as needed for them to do that work:

Stripe handles Your card details directly. Stripe meets the Payment Card Industry Data Security Standard (PCI-DSS) for handling card information.

SMS opt-in data and consent are never shared with third parties for their marketing purposes, as described in the SMS Messaging Privacy section above.

We may also disclose Your information if required by law or a valid request from a court or government agency, or when we believe in good faith that it is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of Meteor Rank LLC
• Prevent or investigate possible wrongdoing in connection with the Website or Services
• Protect the personal safety of users of the Website or the public
• Protect against legal liability

Advertising and Your Choices

Retargeting Ads

We advertise on Google and on Meta platforms (Facebook and Instagram). Using the Google tag and the Meta Pixel, these companies may recognize that You visited the Website and show You our ads on other websites and apps. They also help us measure how our ads perform. Google and Meta use this information according to their own privacy policies.

You can limit or opt out of personalized ads by using:

• Google My Ad Center to manage the ads Google shows You
• Meta ad preferences to manage ads on Facebook and Instagram
• The Digital Advertising Alliance opt-out tool and the Network Advertising Initiative opt-out tool
• Your phone's settings, such as "Limit Ad Tracking" on iOS or "Delete advertising ID" on Android

Email Marketing

We send emails through HighLevel. We may send You news and offers about our Services. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us. Even if You unsubscribe from marketing, we may still send You emails about Your appointments, billing, and Services.

SMS Messages

You can stop SMS messages at any time by replying STOP.

Data Retention

We keep Your personal information only as long as we need it for the purposes in this Privacy Policy. This includes providing the Services, keeping business and tax records, resolving disputes, and enforcing our agreements. Usage Data is generally kept for a shorter time, unless it is needed for security or to improve the Website.

Security

We use reasonable measures to protect Your personal information. However, no method of sending data over the internet or storing it electronically is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on the state where You live, You may have the right to:

• Know what personal information we have collected about You and how we use and share it
• Get a copy of Your personal information
• Correct inaccurate personal information
• Delete Your personal information
• Opt out of targeted advertising

We honor these requests from all US residents, not only those in states that require it. To make a request, email us at [email protected]. We may need to verify Your identity before completing Your request. You may use an authorized agent to make a request on Your behalf. We will respond within 45 days. If we deny Your request, You may appeal by replying to our response.

We will not treat You differently for exercising Your privacy rights. We may keep some information when the law requires it or when we need it to complete a transaction, prevent fraud, or resolve a dispute.

California Residents

We do not sell Your personal information. Our use of advertising pixels from Google and Meta may count as "sharing" personal information for targeted advertising under California law. You can opt out of this sharing by emailing us at [email protected] or by using the opt-out tools in the Advertising and Your Choices section above.

Children's Privacy

The Website and Services are intended only for people 18 and older. We do not knowingly collect personal information from anyone under 18. If You are a parent or guardian and believe Your child has given us personal information, please contact us and we will delete it.

Links to Other Websites

The Website may contain links to websites we do not operate. If You click a third-party link, You will be taken to that site. We are not responsible for the content or privacy practices of other websites, and we encourage You to read their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the new version on this page and update the "Last updated" date at the top. Before a significant change takes effect, we will let You know by email and/or a prominent notice on the Website. We encourage You to review this Privacy Policy periodically.

Contact Us

If You have any questions about this Privacy Policy or want to make a privacy request, contact Meteor Rank LLC by email at [email protected]. We respond to all inquiries within 1 to 3 business days.